Every piece of information you provide to 290ok is held in confidence. This page clearly explains what data we collect, why we collect it, and how it is kept secure.
Key highlights of 290ok's data protection policy at a glance
290ok never sells, rents, or trades your personal information to third parties. Your data is used solely for the operation of our services.
Every transaction and piece of personal data you share is protected by 256-bit SSL encryption — the same standard used in banking.
You have the full right to view, correct, or request deletion of your stored data at any time.
290ok only collects the information strictly necessary to provide its services — nothing more.
If you no longer wish to receive promotional emails or notifications, you can unsubscribe at any time — no questions asked.
This Privacy Policy is written in plain, jargon-free language so everyone can clearly understand what happens with their data.
This Privacy Policy applies to the 290ok platform (https://290ok.best) and its Android and iOS applications. By creating an account or using the services on 290ok, you are considered to have accepted this Privacy Policy.
290ok believes privacy is a fundamental right. When you share information on our platform, it creates a relationship of trust — and protecting that trust is our first responsibility. That's why this policy is written in plain, straightforward language, with nothing hidden behind complex legal jargon.
290ok complies with applicable data protection laws in Bangladesh and manages users' personal information in line with international best practices.
290ok does not sell your data, share it with advertisers, or use it for any purpose beyond what is necessary without your consent.
290ok collects information in several ways — directly from you and automatically while you use the platform.
| Data Type | When Collected | Why it's needed |
|---|---|---|
| Full name, date of birth | At registration | To verify identity and confirm age eligibility |
| Email address & mobile number | At registration | To send account communications and security notifications |
| National ID / Passport | During KYC Verification | To verify identity and comply with applicable laws |
| Payment Information (mobile number) | During deposits / withdrawals | In transaction processing |
| Address | For KYC verification | Applicable legal requirements |
Some information is recorded automatically when you use 290ok:
This information is primarily used to enhance platform security, prevent fraud, and improve service quality.
290ok uses your information for the following purposes — and only for these purposes:
290ok never shares your information with marketing agencies, does not engage in advertising-based profiling, and does not use your data for sale to third parties.
290ok analyzes your gaming activity to help ensure your experience stays healthy. If we notice unusual gaming patterns, we may reach out to offer support — always with your well-being in mind.
290ok does not sell your personal information to third parties. However, in certain specific circumstances, limited information may need to be shared:
All parties with whom information is shared are bound by strict confidentiality agreements with 290ok. They may not use that information for their own purposes or for any other use.
The 290ok website and app use cookies and similar technologies. These are small files stored in your browser that help improve your experience on the platform.
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect login and other core functionality.
290ok retains your information only for as long as necessary — no longer. Retention periods depend on the type and purpose of the data:
| Data Type | Retention Period |
|---|---|
| Account details (name, email) | While account is active + 5 years |
| KYC Documents | Up to 7 years as required by law |
| Transaction records | 7 Years (as required by financial regulatory obligations) |
| Betting & Game Logs | 3 Years |
| Customer Support Messages | 2 years |
| Browsing & session logs | 90 Days |
Upon account closure, marketing-related data is deleted immediately. However, legal and financial records must be retained for a specified period as required.
You have several important rights over the information you provide to 290ok. Get to know these rights and use them whenever needed:
You can request to know what information 290ok holds about you.
You can request corrections to any inaccurate information at any time.
You can request the deletion of any data that is not required for legal obligations.
You can request that we stop using your information for specific purposes.
You can request a copy of your data to download.
You can object to your data being used for marketing or profiling.
To exercise any of these rights, email us at support@290ok.best. We aim to respond within 30 days. In some cases, identity verification may be required.
290ok is an 18+ platform. We do not knowingly collect information from anyone under the age of 18. Age is verified at registration and confirmed through the KYC process.
If you suspect that a minor has opened a 290ok account, please contact us immediately at support@290ok.best. We will take prompt action and delete all associated data.
If you suspect your child is using 290ok, please notify our support team immediately. Account closure and data deletion will be carried out promptly.
290ok uses industry-standard technology and processes to keep your data secure:
In the event of a data breach, affected users will be notified promptly in accordance with applicable law.
Please keep in mind, however, that no organization can guarantee 100% security on the internet. It's important to take precautions on your end as well — such as using a strong password and never sharing your login credentials with anyone.
290ok may update this Privacy Policy from time to time. Changes may be driven by the introduction of new services, legal requirements, or technical upgrades.
For significant changes, users will be notified in advance by email or in-app notification. The effective date of any update will be shown at the top of the page under "Last Updated".
Minor changes may be made without a separate notice — so we recommend checking this page periodically. Continued use of 290ok after any changes will be considered acceptance of the updated policy.
For any privacy-related questions, concerns, or complaints, please reach out to us:
Email: support@290ok.best
Live Chat: Chat with us directly on the 290ok website or app — support is available 24/7.
Our privacy team typically responds within 3 business days. Complex requests may take up to 30 days.
Account registration & VIP benefits
A transparent privacy policy, robust security measures, and full support in Bengali — your experience at 290ok is always in safe hands.